Centrex Lifecycle Solutions Limited is committed to respecting your privacy and complying with applicable data protection and privacy laws.

This policy statement regarding customer and online user information applies to Centrex Lifecycle Solutions Limited and the Centrex Group of companies.

This policy does not apply to the websites of any business partners or to any other third parties, even if their websites are linked to our website.

For the purpose of the relevant data protection regulations, Centrex Lifecycle Solutions Limited will be the data controller of your information & we are located at Unit 5 Denbigh Hall, Milton Keynes, MK3 7QT and our company registration number is 12753470

This policy outlines how we collect and use your information and we have provided this policy statement to help you understand how we collect, use and protect your information when you visit our website or otherwise communicate with us, for example by phone or in writing by post or via e-mail. We wish to help you make informed decisions when using our services, so please take a few moments to read the sections below and learn how we may use your personal information.

Centrex Lifecycle Solutions Limited takes the handling of customer’s personal information and details extremely seriously. We will only use the information we collect about you in accordance with Privacy Law (i.e. The General Data Protection Regulation and relevant Privacy Legislation) with the sole purpose of making your experience with us as efficient as possible.

Some services on the Centrex Lifecycle Solutions Limited website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.
Centrex Lifecycle Solutions Limited may collect your information in the following ways:

• When you register an account, or place a request/order on our website, when you communicate with or contact us via email, or via an on line auction room or when you contact us via email, post or telephone.
• We collect and hold the following information from/about you in order to maintain ongoing contact regarding your order/request
• Your name & address, your telephone phone number, your e-mail address, your delivery/collection address, details of your transaction(s), as well as any details required to comply with any applicable legal and/or regulatory requirements of the transaction.
• We will keep your personal information in accordance with our internal retention policies. The length of time we will keep it for is based on the minimum retention periods required by regulations or law.
• We will generally hold your information for as long as you remain an active customer of ours and for 7 years afterwards unless you specifically request us to delete it sooner. We will only ever keep your personal information after this period if there’s a necessity/reason to keep it.
• We will never sell any of your personal data to a third party. However, we will on occasions have to share your details with certain establishments that we work with, such as Credit Card Companies, Banks and Couriers.

Where the processing of your personal information is subject to EU data protection laws, you have the following data subject rights; Access, Rectification, Objection, Erasure, Automated decision making, Restriction, Portability; for all of which, more information can be supplied upon request
Cookies are used on the Centrex Lifecycle Solutions Limited website to enable full functionality and ascertain to distinguish you from other users. This helps us to provide you with a better experience and to improve our site to work more efficiently. By using the Centrex Lifecycle Solutions Limited, you accept the use of cookies in accordance with this policy. If you do not accept their usage, please disable them, but note this may limit your use of our site. The Centrex Lifecycle Solutions Limited website does not store any information that would, on its own, allow us to identify individual users without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Please see below for further information regarding Centrex Lifecycle Solutions Limited’s Website Terms and Use and our use of cookies on the Website.

It is Centrex Lifecycle Solutions Limited’s policy to respect your privacy regarding any information we may collect while visiting our websites. All personal information that you provide to us from time to time will be collected, managed and processed in accordance with our Privacy and GDPR Policies.

As is the case with most website operators, Centrex Lifecycle Solutions Limited collect some non personally identifying information relating the sort that most web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Centrex Lifecycle Solutions Limited’s reason for collecting such information is to better understand how visitors use our website to further improve it.

Centrex Lifecycle Solutions Limited use cookies to improve your browsing experience. A cookie is a string of information that a website stores on a visitor’s computer, and provides functions which recognise the visitor each time the visitor returns. Centrex Lifecycle Solutions Limited uses cookies to help us identify and track visitors, your usage of our website, and your website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Website, with the drawback being that certain features of the Website may not function correctly without the aid of required cookies.

Gathering of Personally Identifying Information

In some cases you may choose to interact with Centrex Lifecycle Solutions Limited in ways that require us to gather personally identifying information. The amount and type of information that we gather depends on the nature of the interaction. Those who engage in transactions with us are asked to provide additional information, including as necessary the personal and financial information required to process the transactions correctly. In all cases, Centrex Lifecycle Solutions Limited collects such information only in so far as is necessary or appropriate to fulfil the purpose of your interaction with us. We do not disclose personally identifying information other than where required such as an address and contact number to a delivery driver. All visitors retain the right to refuse to supply personal identifying information, however, doing so means that it may prevent you from engaging in certain activities while on our website.

We will not keep any personal information processed by us for any purpose or purposes for longer than is necessary for that purpose(s). Under data protection legislation you have the right to access information held about you. Should you wish to do so please contact us.

Unsubscribe

If at any point you do not wish to receive information from us then there are a number of ways you can unsubscribe. These are as follows:

You can click onto the “unsubscribe” link in any appropriate communication that we send to you by email which will automatically unsubscribe you from that type of communication, that is not already in process.

You may also request to be unsubscribed by calling, email or writing to us.

Changes to our Website Terms of Use and Cookies policy

Although rare and normally minor, Centrex Lifecycle Solutions Limited may change its Website Terms of Use and Cookies Policy from time to time. Centrex Lifecycle Solutions Limited encourages visitors to frequently check this page for any changes to its Website Terms of Use and Cookies Policy.

Security policy

Centrex Lifecycle Solutions Limited is fully aware of how important it is to securely store any information that you provide. Centrex Lifecycle Solutions Limited maintains the highest levels of security by utilising high level SSL encryption technology. This is to ensure that you can trust us to take the privacy and security of your payment and personal details very seriously.